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To order by phone, call 1.800.653.1375.

 

SHIPPING INFORMATION

Shipping Charges

Shipping and handling for shipments within the United States are based on the merchandise total of each order shipped to a single address. Prices below are for continental USA shipments only. Alaska, Hawaii, Puerto Rico, and all other non-continental USA locations - Call 800.653.1375 for a shipping quote.

Shipping, Handling, and Insurance

$20.00 or less $ 5.95
$20.01 to $40.00 $ 8.95
$40.01 to $60.00 $10.95
$60.01 to $75.00 $12.95
$75.01 to $100.00 $14.95
$100.01 to $225.00 $16.95
$225.01 to $300.00 $18.95
$300.01 and over 10% of merchandise total

Rates apply up to 20-lb ground shipments. Heavier packages may require additional charges; however, we will notify you in advance if this is the case. Express shipping is also available. Call for details.

Delivery Times

All in-stock orders are shipped within 24 hours of receipt and delivered within 7 business days for U.S. orders except during the peak holiday season between November 25th and December 25th. For international orders delivery time depends on the shipping method used. See International Orders for more information. Orders placed during the weekend will be processed on Monday, except for the week of year end inventory when our shipping department is closed.

Refused Shipments

Shipping and handling charges on refused shipments are the responsibility of the customer.

International Orders

We use the most cost effective way to ship internationally, which includes United States Postal Service and Fed Ex. Shipping charges are based on the shipping method used, the destination of the package and the weight of the package. Each international customer will be contacted prior to processing with all shipping information. Please allow 6-8 weeks for USPS Surface, 2-4 weeks for USPS Air and 1-2 weeks for Fed Ex. Customers are responsible for all shipping, insurance and customs fees, and assume responsibility for any lost shipments to countries that do not allow us to insure packages.

RETURN POLICY

If you are not 100% satisfied with any item, you may return it, in re-saleable condition, within 15 days from date of purchase for a refund or replacement. We will credit original payment method less shipping and handling charges. Please contact our Customer Service Department for a Return Merchandise Authorization (RMA) number at 1.800.653.1375. A Return Merchandise form is provided on the back of your invoice/packing slip or may be downloaded below. Please allow 10-14 business days for returns to be processed.

Downloadable Return Merchandise form. (PDF)